Workers Compensation Claims Trainee

About the Role

Gallagher Bassett is offering a 6-month paid, fully remote, entry-level immersive learning experience through the INVEST Program Guardian Pathway. This program is designed for recent college graduates to gain real-world exposure, personalized coaching, mentorship, and a clear career path within the insurance industry.

Program Highlights

• 6-months, paid, fully remote learning track
• Virtual classroom, peer shadowing, simulations, case studies, and hands-on experience
• Fully remote (candidates must physically reside in specified states)
• Interactive sessions, one-on-one mentorship, collaborative projects, exposure to a wide variety of industries, clients, and knowledge material
• Fully paid licensing and advance education opportunities
• Career progression post-graduation into claims resolution manager roles and beyond

Key Details

• Starting salary: $60,000 USD (states outside of California)
• Start date: January 2027
• PTO blackout: No PTO requests will likely be supported for the first 8 weeks of the program.

How You'll Make An Impact

Over the course of this 6-month program, you will be partnered with a team of peers and experienced Training Specialists. You will alternate between self-study modules, virtual classroom-style learning, guided training modules, and hands-on application.

What You Can Expect

• Participate in Structured Learning: Engage in instructor-led sessions, online modules, job shadowing, and mentorship focused on foundational insurance knowledge, claims operations, and state-specific workers’ compensation regulations.
• Shadow Claims Experts: Observe experienced claims professionals and learn best practices in managing lost time (indemnity) workers’ compensation claims.
• Practice in a Simulated Environment ("Sandbox"): Apply learned concepts in a controlled, simulated claims environment.
• Complete Program Milestones: Achieve key learning objectives and performance checkpoints.
• Collaborate and Network: Engage with peers, mentors, and cross-functional teams.
• Gradual Claim Ownership: Begin handling new workers’ compensation claims starting in Week 3, with inventory gradually increasing.
• Support Claims Management: Take ownership of an evolving portfolio of indemnity claims under supervision, applying training to benefit calculations, wage loss evaluations, and return-to-work considerations.
• Claims Analysis and Learning: Develop skills in analyzing medical documentation, regulatory guidelines, and supplemental case materials.
• Stakeholder Communication: Engage in professional communication with clients, provide support to injured employees, and secure details from medical providers and other stakeholders.
• Client Service Instructions & Carrier Guidelines: Learn to interpret and apply client service instructions and carrier guidelines.
• Reserving Acumen: Build skills in setting and adjusting reserves by analyzing claim details, medical data, and potential outcomes.

Qualifications

• Education:
• Bachelor’s degree or 4-year degree from an accredited institution preferred.
• Candidates possessing a Bachelor’s degree will receive preferential treatment.
• 3.5 or Higher GPA preferred.
• Candidates possessing a GPA of 3.5 or higher will receive preferential treatment.
• Attributes:
• Active listening skills
• Problem-solving mindset
• Adaptable to changes in procedures and technology
• Computer literacy, including strong familiarity with M365 products (e.g. Outlook, Word, and basic Excel and PPT)
• Strong verbal and written communication skills
• Strong time management and ability to multi-task
• Detail-oriented
• Curious, learning-focused mindset

Compensation And Benefits

• Competitive compensation
• Comprehensive benefits programs
• Career development opportunities and ongoing learning
• A collaborative, people-first culture
• The opportunity to do meaningful work