Retail Sales Associate, Riverpark, Full Time

About the Role

As a Retail Selling Colleague, you blend selling that delivers results with genuine hospitality to create standout shopping experiences. You take the time to understand each customer’s needs, offering personalized recommendations and connecting them with the right products and services. Your warmth, product knowledge, and personal approach turn everyday visits into memorable moments. You stay focused on achieving selling goals by driving performance through customer engagement and smart selling behaviors. With every interaction, you build trust, meet sales targets, and inspire loyalty. The customer is at the heart of everything we do.

Key Responsibilities

• Greet teammates with a warm hello and help ensure the sales floor is clean, organized, and prepared for customers.
• Review sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions.
• Focus on the customer: offer a warm welcome, make eye contact, and create friendly, personal conversations to build customer relationships.
• Maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting merchandise moves.
• Share Loyalty program benefits, ensure customers have all they need, and end with a sincere thank-you.
• Support one another with honesty, care, and collaboration.
• Strive to improve every day, take pride in your work, achieve sales goals, and learn from each other to deliver individual and store results.

Requirements & Tech Stack

• Flexible availability, including days, evenings, weekends, and holidays with regular, dependable attendance and punctuality.
• Must be able to:
• Understand and communicate effectively with customers, co-workers, and supervisors.
• Read and understand employment policies and safety rules/procedures in English.
• Communicate and collaborate with customers and colleagues.
• Meet daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Be resourceful and eager to start a new venture and adapt to changing priorities.
• Work independently and as part of a team.
• Handle electronic devices with no problem, including handheld equipment, cash register, and ability to process register transactions.

Essential Physical Requirements

• Talking, lifting, constant moving, standing, and reaching with arms and hands.
• Standing for at least two consecutive hours.
• Lifting at least 25lbs.
• Stooping, kneeling, crouching, and climbing ladders.
• Reaching, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology.

Qualifications

• Passionate about selling, reaching goals, working as a team, and creating amazing experiences through genuine hospitality.
• Ability to help keep the shopping space clean, organized, and inviting.

Full-time colleagues are typically scheduled to work 30 or more hours per week. All schedules contain weekend shifts. Hours are dependent on business needs and colleague availability.