DELI/CLERK
Smith's Food & Drug Centers
About the Role
A Deli Clerk creates an outstanding customer experience through exceptional service, encouraging other associates to do the same. As a Deli team member, you will establish and maintain a safe and clean environment that encourages customers to return. The Deli Clerk assists the department manager in reaching sales and profit goals and monitors all established quality assurance standards. You should demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Key Responsibilities
- Prepare food items for the cold case, fresh pack, salad, and hot bars per customer requests.
- Measure, prepare, and mix ingredients according to the recipe, using a variety of kitchen utensils and equipment such as fryers and slicers.
- Ensure that all deli items are labeled, dated, covered, rotated, and monitored for quality and freshness.
- Gain and maintain knowledge of products sold within the deli department and respond to questions and make suggestions about products.
- Provide excellent customer service, address customer needs in a timely and effective manner, and model suggestive selling techniques.
- Adhere to all food safety regulations and guidelines.
- Perform essential functions of this position and other duties as assigned by store leadership with or without reasonable accommodation.
Requirements & Tech Stack
- Outstanding customer service skills.
- Desire to gain an understanding of food production and basic cooking techniques.
- Effective communication skills and willingness to work as part of a team.
- Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
- Good basic math skills.
- Ability to obtain current food handlers permit once employed.
- Experience with fryers and slicers.
Qualifications
- None explicitly stated beyond the requirements listed above.