Pharmacy Technician Assistant

About the Role

A day as a Pharmacy Technician Assistant is focused on creating a smooth and efficient experience for customers at the pharmacy counter. You will greet customers, process transactions, and assist with locating non-prescription items while ensuring each interaction is professional and courteous. You play an important role in helping customers navigate their visit and direct questions to the pharmacist when needed. Another part of the role is keeping the pharmacy organized and running consistently throughout the day. You will assist with order processing, maintain cleanliness, and help manage records and basic pharmacy tasks within regulatory guidelines. With multiple tasks happening at once, the pace stays steady, making it a good fit for someone who is organized, detail-focused, and comfortable working in a fast-paced environment.

Key Responsibilities

• Greet customers and process transactions.
• Assist with locating non-prescription items.
• Direct customer questions to the pharmacist.
• Assist with order processing.
• Maintain cleanliness of the pharmacy.
• Help manage records and basic pharmacy tasks within regulatory guidelines.
• Place product accurately on shelves and maintain display standards.
• Monitor stock levels and maintain backroom organization.
• Follow company policies, safety procedures, and stocking processes.

Requirements & Tech Stack

• Must be 16 years of age or older (or 18 years of age or older, depending on location requirements).
• Ability to operate computers, registers, and pharmacy systems.
• Strong communication skills.
• Basic math skills.
• Compliance with all company policies and applicable pharmacy regulations.
• Ability to operate pallet jacks, box cutters, and store equipment following safety guidelines.

Qualifications

• Customer Interaction Skills: Clear communication when assisting customers on the sales floor.
• Stocking & Merchandising: Placing product accurately on shelves and maintaining display standards.
• Product Knowledge: Familiarity with store layout, product locations, and pricing.
• Attention to Detail: Accuracy in stocking, rotation, labeling, and removing outdated products.
• Organization & Time Management: Managing workload efficiently while maintaining clean, organized areas.
• Inventory Awareness: Monitoring stock levels and maintaining backroom organization.
• Operational Awareness: Following company policies, safety procedures, and stocking processes.
• Adaptability: Comfort working varied shifts, including day, evening, or overnight schedules.
• Physical Capability: Comfort with frequent lifting, carrying, and movement, including lifting up to 60 lbs.
• Prior customer service or retail experience preferred.
• Availability to work evenings, weekends, and holidays as needed preferred.