Operations Coordinator

About the Role

The Operations Coordinator (Hourly/Non-Exempt) plays a crucial role in providing essential support to the School Business Operations Manager (BOM) and contributing to a positive and well-organized school environment. Based within one of our schools, this role supports daily operations, ensuring scholars and staff have the resources and environment they need to succeed.

Key Responsibilities

• Basic Office Support:
• Greet and check-in visitors following school security protocols, ensuring proper sign-in and visitor badges.
• Coordinate with teachers and staff to deliver requested supplies to classrooms or workrooms.
• Monitor and restock frequently used office supplies (e.g., paper, pens, forms) to maintain a functional work environment.
• Assist with digital filing and organizing important documents for accessibility.
• Supporting Attendance Tracking:
• Assist with daily attendance processes, ensuring accurate record-keeping and reporting.
• Ensure arrival setup is complete each day (e.g., stanchions, CAASS machines).
• Support arrival by monitoring the CAASS scholar attendance scan-in system and escalating issues.
• Assisting with Technology, Supply, and Inventory Management:
• Check and restock supply levels in the Teacher Work Room (TWR) daily (e.g., paper, pens, markers, snacks).
• Deliver scholar snacks throughout the school building as scheduled.
• Monitor and document inventory levels, notifying the BOM when supplies are low for reordering.
• Respond promptly to teacher requests for specific supplies.
• Troubleshoot basic scholar Chromebook issues and understand the technology distribution system, escalating complex issues.
• Facilities Support:
• Conduct routine facility checks of the school building.
• Ensure rapid acknowledgment of facilities slackbot issues and escalate them appropriately.
• Ensure hallways, classrooms, restrooms, and common areas are clean, safe, and free of hazards.
• General Support During Arrival & Dismissal:
• Provide observational support during arrival and dismissal times.
• Aid in recording tardy arrivals or early dismissals and communicate issues to the BOM.
• Direct students, families, and staff to designated areas to manage foot traffic.
• Operational Responsibilities:
• Work assigned shifts consistently.
• Review schedule in advance and plan workload accordingly.
• Record all work hours accurately in Workday.
• Take required meal breaks.
• Communicate scheduling concerns to management in advance, in writing.
• Maintain operational coverage associated with the assigned shift.

Requirements & Tech Stack

• Basic computer skills and comfort with technology.
• CAASS scholar attendance scan-in system
• Chromebook troubleshooting
• slackbot for facilities issues
• Workday for time recording

Qualifications

• High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
• CPR Certificate preferred.
• Adaptable and flexible to a fast-paced environment.
• Positive and proactive attitude with a strong work ethic.
• Strong organizational skills and attention to detail.
• Ability to follow instructions and complete tasks efficiently.
• Good verbal communication skills.
• Ability to work independently and as part of a team.
• Eagerness to learn and contribute to the smooth operation of the school.