Technology Associate (IT & EdTech)

Denver, CO

Overview

Colorado Academy seeks a curious, service-minded technology professional to join an innovative and collaborative Technology Department as a full-time member. This position is well suited to someone who enjoys solving problems, helping people, and exploring how technology can enhance teaching and learning. The Technology Department maintains all of CA's technology infrastructure and supports faculty, staff, and students across our Pre-K–12 campus. In this role, you will serve as a first point of contact for technology support while also helping faculty and students use digital tools, AI, and emerging technologies in the classroom. Most of your time will be spent providing hands-on technical support, with the remainder devoted to educational technology, training, and classroom support.

Key Responsibilities

• Serve as first-tier support for students, faculty, and staff through the help desk, email, and walk-up requests
• Assist faculty and students in using AI, digital tools, and emerging technologies
• Troubleshoot hardware, software, and account issues on Mac computers, iPads, and other mobile devices
• Support teachers and students in implementing technology tools in the classroom, including Canvas
• Set up and maintain computers, iPads, printers, classroom technology, and other school equipment
• Develop and maintain technology guides, video tutorials, and interactive resources
• Assist with hardware configuration, device deployment, and support of the 1:1 device program
• Create and manage user accounts and assist with Google Workspace and Student Information System (Blackbaud) support
• Escalate complex issues appropriately and document solutions for the team
• Help plan and lead faculty training and workshop sessions on technology tools
• Support a culture of responsible, creative, and innovative technology use among students and faculty
• Other tasks as assigned

Qualifications

• A bachelor's degree in a related field
• A demonstrated aptitude for learning new and complex technology and a willingness to pursue ongoing professional development
• Familiarity with troubleshooting computers (Mac) and mobile devices (iPads, iPhones, and Android devices)
• Experience with Google Workspace
• The ability to prioritize tasks and work both independently and as part of a team
• Excellent interpersonal, communication, and collaboration skills
• The ability to work effectively with a wide range of constituencies, including faculty, staff, students, and families
• The ability to explain technology clearly and patiently to users of all skill levels

Preferred

• Experience working in a Pre-K–12 or higher education setting
• Familiarity with educational technologies, including 1:1 device programs, AI tools, Learning Management Systems such as Canvas, and Student Information Systems such as Blackbaud
• A commitment to lifelong learning and staying current with trends in educational technology

Physical requirements: Lifting and carrying up to 25 pounds, pushing and pulling up to 50 pounds, climbing ladders and working from heights of up to 5 feet.

Compensation

• Salary Range: $60,000.00 - $70,000.00 per year
• Medical, Dental, Vision, and Life Insurance benefit programs
• 403(b) retirement plan