Sales Associate, Inside Sales

About Hopcharge

Hopcharge is a Gurugram-based EV charging company pioneering India’s patent-granted Virtual Power Grid (VPG) technology.

The Role

As a Sales Associate, you will convert inbound digital leads into customers and manage renewals for our existing customers. You will work closely with the Marketing and Field Sales teams, with clear targets, structured processes, and room to grow.

Key Responsibilities

• Lead Conversion: Engage and convert inbound leads from our website, social media, ads, and referral channels via calls, WhatsApp, and email.
• Renewal Management: Track upcoming renewals, re-engage lapsing customers, and drive repeat business.
• Consultative Selling: Handle pricing and plan queries and address customer objections with confidence.
• CRM Discipline: Keep lead status, follow-ups, and funnel stages accurately updated.
• Cross-Team Collaboration: Share lead-quality feedback with Marketing and coordinate on-ground handoffs with Field Sales.
• Reporting: Prepare daily and weekly funnel and renewal updates for your reporting manager.
• Target Ownership: Work towards monthly and quarterly goals for conversions, renewals, and revenue.

Requirements & Tech Stack

• 3 months to 2 years of experience in inside sales, telesales, or digital sales (B2B or B2C).
• Fluent in English and Hindi, both spoken and written.
• Comfortable with numbers, dashboards, and basic Excel.
• Self-motivated, target-driven, and consistent in follow-through.
• Hands-on experience with a CRM such as Salesforce, Zoho, or LeadSquared (Added Advantage).
• Exposure to EV, energy, subscription, or renewal-based sales (Added Advantage).

Qualifications

• Freshers with excellent communication skills and a strong drive to succeed are welcome.

What We Offer

• Rewarding Pay: Up to ₹3.6 LPA with uncapped performance incentives.
• Fast-Track Growth: Clear progression as the team and business scale.
• Industry Impact: Be part of India’s transition to clean mobility.
• Skill Building: Practical training in digital sales, CRM tools, and customer retention.
• Ownership: Your work directly influences revenue and company growth.
• Collaborative Culture: A fast-moving, supportive startup environment.