Patient Access Representative
McLaren Health Care
About the Role
The Patient Access Representative I is responsible for completing tasks associated with specific assignments, including registration, financial clearance, insurance verification, and cashier functions, as assigned by Revenue Cycle Management. Performance is measured against assigned quality and productivity standards.
Key Responsibilities
- Completes all assigned tasks and responsibilities accurately and in a timely manner.
- Responds promptly, professionally, and courteously to all customer needs.
- Cooperates and communicates effectively with all McLaren Health Care team members.
Requirements & Tech Stack
- High School Diploma or GED
- Minimum 6-month of Patient Access, Medical Billing, or Customer Service work experience
- Proven skills in Microsoft Office, specifically Excel and Word
- Proficient with Windows-based applications
- Proficient with 10-key calculators
Qualifications
- Associate Degree in Health Care, Finance, or related area. Equivalent combination of education and relevant experience may be accepted.
- Certification in medical billing, coding, or equivalent job-specific certification.
- One-year experience in Revenue Cycle.
- Working knowledge of CPT, HCPCS, and ICD-10.
Schedule: Full-time
Daily Work Times: 8:00 am - 5:00 pm
Hours Per Pay Period: 80
On Call: No
Weekends: No