Sales Executive

About the Role

We are looking for a confident and proactive Sales Executive to join the MagickHome India team. The role involves handling incoming customer leads, speaking with potential customers over calls and WhatsApp, assisting customers visiting our stores, understanding their requirements, and helping convert enquiries into sales. This is a customer-facing role and would suit someone who enjoys speaking with people, is comfortable following up regularly, and has a strong interest in sales.

Key Responsibilities

• Handle incoming leads from different channels
• Connect with customers through calls, WhatsApp, and other communication channels
• Understand customer requirements and recommend suitable products
• Follow up consistently with potential customers and work towards conversions
• Assist and interact with customers visiting MagickHome stores
• Share product details, pricing, offers, dimensions, and other relevant information with customers
• Maintain proper records and updates for customer leads and follow-ups
• Coordinate with internal teams for product availability, delivery, and customer requirements
• Support customers throughout the sales journey from initial enquiry to order confirmation
• Work towards individual and team sales targets

Requirements

• Fresher or up to 1 year of experience in sales, telecalling, retail sales, customer service, or a similar role
• Good communication skills in English and Hindi
• Knowledge of Tamil or any other regional language is an added advantage
• Comfortable speaking with customers over calls and in person
• Good follow-up and interpersonal skills
• Basic computer and WhatsApp skills
• Proactive, confident, organised, and customer-oriented
• Willingness to learn about furniture products and understand customer requirements

Working Schedule

• Work from office, with flexibility negotiable depending on the candidate
• Sunday will be a fixed weekly off
• One additional weekday off: Tuesday or Wednesday
• Saturday and the remaining weekdays will be working days

Who This Role Is Ideal For

This role is a good fit for someone starting their career in sales who wants hands-on experience in customer interaction, lead management, retail sales, and conversions. Candidates who are energetic, comfortable talking to new people, and willing to take ownership of follow-ups will be preferred.