Data Labs Intern

About Convin

Convin is building AI that turns customer conversations into measurable business outcomes. Founded by IIT Delhi alumni, Convin develops proprietary AI products that help B2C businesses engage customers across phone calls, WhatsApp, SMS, and website voice widgets. Convin’s AI products understand customer intent and determine the right channel, timing, message, and next action for every interaction. Convin helps businesses turn customer interest into qualified leads, booked appointments, renewals, and completed payments.

Convin is building for two demanding B2C markets, India and the United States. In India, we serve leading EdTech, retail, and BFSI businesses. In the United States, we help home service businesses turn more inquiries into booked jobs.

At Convin, every team contributes to solving real business problems. Whether you are building our products, taking them to market, growing customer relationships, or strengthening the organization behind them, your work will directly influence Convin’s growth and customer outcomes. As Convin scales, you will have the opportunity to take ownership, work across India and US markets, and help shape the products, teams, and systems behind our growth.

Convin is trusted by leading brands including Physics Wallah, SBI Life, Shaadi.com, Bajaj, Niva Bupa, Aditya Birla & RBL.

Highlights

• Raised $6.5 million in Series A funding in 2024
• Ranked No. 6 on LinkedIn’s Top Startups 2025 list in India
• Ranked the 19th Best Software Company in India by G2

Key Responsibilities

• Explore and analyze large conversational datasets to identify patterns, trends, and key metrics
• Perform correlation and statistical analysis to uncover insights that support business goals
• Assist in the development of comprehensive data labs reports highlighting key findings and recommendations
• Collaborate with cross-functional teams to interpret analytical results and translate them into business strategies
• Support data visualization efforts and create compelling presentations for stakeholders

Requirements & Tech Stack

• Strong analytical and problem-solving skills with an eye for detail
• Familiarity with statistical techniques and experience analyzing structured/unstructured data
• Basic knowledge of data visualization tools (e.g., Excel, Tableau, Power BI, or similar)
• Excellent communication skills and the ability to present complex findings clearly
• Self-starter who can work independently and collaborate within teams effectively

Interview Process

• Application Review – Our People & Culture team will connect within 4–5 days if your profile fits.
• Initial Catch-Up – A quick conversation to check role fit.
• IQ Round – Assessing problem-solving and analytical skills.
• Final Leadership Round – Interaction with our founders/leadership team.

Perks & Benefits

• Learning & Upskilling – Reimbursement of ₹1,000 per month (up to ₹12,000 per year) towards books or courses, work-related or otherwise.
• Friday Treats – Weekly snacks for in-office employees.
• Friday Fun & Wellness – Bi-monthly yoga, health check-ups, learning sessions, and cultural activities.
• Quarterly Team Outings