Retail Sales Associate

About Kelley's Market

Kelley’s Market is part of Kelley Williamson Company, a family-owned business serving Northern Illinois and Southern Wisconsin since 1926. Our team helps customers fuel up, grab their everyday essentials, and get on with their day, with friendly service that keeps them coming back.

About the Role

Kelley’s Market is hiring Retail Sales Associates to help customers and keep our convenience store running smoothly. In this hands-on role, you’ll provide friendly customer service, handle cashier transactions, stock shelves and coolers, and help maintain a clean, welcoming store.

What You’ll Do

• Welcome customers and provide friendly, efficient service.
• Operate the cash register and point-of-sale system, process purchases and refunds, and handle cash accurately.
• Answer questions about products, prices, and promotions.
• Stock and organize shelves, coolers, freezers, and merchandise displays.
• Keep the sales floor, restrooms, and exterior areas clean, including fuel pumps and the car wash where applicable.
• Maintain clean, stocked Kelley’s Café food and beverage areas and follow food safety procedures.
• Complete shift paperwork and assist with cash and safe reconciliation.
• Follow safety, security, and cash-handling procedures.
• Communicate customer concerns, equipment problems, and other issues to store leadership.
• Work with your team to keep daily store operations running smoothly.

What We Offer

• Pay: $15–$18 per hour, based on relevant experience, knowledge, skills, education, and certifications.
• Overnight Differential: An additional $3 per hour for hours worked between 10 p.m. and 7 a.m.
• Health and Financial Benefits:
• Medical and dental coverage through BlueCross.
• Vision coverage through EyeMed.
• Flexible Spending Account (FSA).
• Voluntary life and accidental death and dismemberment insurance.
• Voluntary short-term disability coverage.
• 401(k) retirement plan.
• Time Off and Additional Perks:
• Vacation time.
• Personal time.
• Illinois Paid Leave.
• Six paid holidays.
• Opportunities for advancement within Kelley’s Market.

Requirements

• Be at least 21 years old.
• Provide friendly, dependable customer service in a busy retail environment.
• Communicate clearly and work effectively with team members and store leadership.
• Use basic math skills to handle cash and process transactions accurately.
• Be available to work flexible hours, including evenings, weekends, and holidays.
• Stand for extended periods, frequently lift up to 30 pounds, and occasionally lift up to 50 pounds.
• Work in coolers, freezers, and outdoor conditions.
• Obtain an alcohol sales operator license where required.

Helpful Experience

• Previous work in retail, a convenience store, or a gas station.
• Experience as a cashier or in another customer service role.
• Experience handling cash or completing shift reports.