Room Attendant Graduate by Hilton East Lasnsing

About the Role

Schulte Hospitality Group is seeking a dynamic, service-oriented Room Attendant to join our team at Graduate by Hilton East Lansing.

Key Responsibilities

• Ensure that rooms and public areas are cleaned and sanitized to company-mandated standards.
• Ensure that rooms have clean linen, bedding, and towels.
• Understand and follow all safety and security procedures as mandated by the hotel.
• Maintain knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation, and hotel surroundings.
• Ensure that rooms are stocked with soap, tissues, drinking glasses, etc.
• Identify items that guests have left behind and report items utilizing the hotel's lost and found procedures.
• Other duties as assigned.

Qualifications

• Education: High School Diploma/GED.

Requirements & Tech Stack

• Skills:
• Ability to multi-task.
• Ability to communicate effectively verbally and in writing.
• Team player.
• Ability to exceed expectations of guests.
• Knowledge of cleanliness standards.

Note: The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This position is tipped eligible.