Social Media Manager

Ink Media

About the Role

Ink Media is a boutique marketing and design agency based in Pune. This is a full-time, mostly remote role, based in Pune.

Key Responsibilities

• Coordinate with clients via WhatsApp groups, calls, and meetings to gather inputs, clarify feedback, and follow up on approvals.
• Maintain clear records of feedback, pending approvals, publishing dates, and completed work.
• Research competitors, industry activity, platform trends, and content references to contribute relevant ideas.
• Support the team in developing content calendars and present approved calendars to clients.
• Schedule and publish approved content across Instagram, Facebook, LinkedIn, and YouTube.
• Verify captions, creatives, links, tags, and formatting before publishing, and confirm posts after they go live.
• Monitor comments and DMs, respond according to agreed guidance, and flag inquiries or issues to the relevant team member.
• Track account and post performance, prepare monthly reports, and suggest practical improvements.
• Review content for language accuracy, clarity, and consistency, and assist with caption refinements.
• Use Canva for presentations and minor edits to existing content.
• Attend occasional client-site visits and in-person meetings in Pune.

Requirements & Tech Stack

• Strong organization, follow-through, and attention to detail.
• Confidence in coordinating with clients, understanding feedback, and keeping the team informed.
• Excellent command of English for understanding briefs, checking written content, and clear communication.
• Ability to communicate comfortably in Hindi and Marathi.
• Working understanding of Instagram, Facebook, LinkedIn, and YouTube, including publishing and basic platform analytics.
• Ability to research competitors, track published content, and prepare clear performance reports.
• Basic Canva skills.
• Reliability and responsiveness during working hours.
• Willingness to learn and apply feedback.

Qualifications

• Previous experience managing brand accounts is preferred.
• Strong freshers with relevant work samples and a clear understanding of these responsibilities are also welcome.

Working Arrangement

• Candidates must currently live in Pune.
• This is a mostly remote role, with in-person meetings approximately once a week and occasional client-site visits.
• Fixed availability is required during these hours:
• Monday–Friday: 10:30 am–6:30 pm IST
• Saturday: 10:30 am–2:00 pm IST