Inside saIes specialist
Simplilearn
Inside Sales Specialist
About the Role
- Part of the B2C sales function for International Business Groups (US Market).
- Drive new customer acquisition, customer relationship management, operations, and reporting.
- Night shift: Open to work between 6:30 PM – 4:30 AM.
- Work From Office: Bangalore - HSR Layout.
Key Responsibilities
- New Customer Acquisition
- Conversion of leads from various marketing channels.
- Preparing short-term and long-term sales plans to reach assigned goals.
- Consistently achieve revenue targets.
- Proactively identifying cross-selling/up-selling opportunities with existing customers.
- Identifying references from the existing customer base to increase the sales pipeline.
- Customer Relationship Management
- Understand customer requirements and provide insights for product portfolio improvement based on customer interaction/feedback.
- Key Account Management.
- New account development.
- Operations and Reporting
- Manage pre-sales to post-sales support activities for assigned products/geographies.
- Ensure the highest customer satisfaction.
Requirements & Tech Stack
- Excellent communication skills (Verbal and Written).
- Neutral Accent for interacting with a global customer base.
Qualifications
- Graduate in any discipline.