Call Center / Customer Service Specialist 1
Brillfy Technology Inc
About the Role
Call Center / Customer Service Specialist 1
Location
Pittsburgh, PA 15275
Job Type
Direct Placement
Key Responsibilities
- Handle customer inquiries and complaints
- Resolve billing issues, refunds, and exchanges
- Provide customer updates and follow-ups
- Maintain accurate customer interaction records
- Escalate unresolved concerns when necessary
Requirements & Tech Stack
- Customer Service
- Verbal & Written Communication
- Problem-Solving
- Data Entry & Documentation
- MS Outlook & Basic Computer Skills
Qualifications
- High school diploma or GED preferred.
- Entry-level candidates with relevant skills are encouraged to apply.