Certified Medical Assistant

Key Responsibilities

• Checking schedules and organizing patient flow
• Accompanying patients to exam/procedure rooms
• Assisting patients as needed with walking transfers, dressing, collecting specimens, preparing for exam, collecting patient history
• Performing screenings per provider guideline
• Assisting providers/nurses with various procedures, charting, relaying instructions to patients/families, answering calls and providing pertinent information
• Sending/receiving patient medical records
• Obtaining lab/x-ray reports, hospital notes, referral information, etc.
• Completing forms/requisitions as needed
• Scheduling appointments
• Verifying insurance coverage and patient demographics
• Managing and updating charts to ensure that information is complete and filed appropriately
• Reviewing in basket messages
• Setting up instruments and equipment according to department protocols
• Cleaning exam/procedure rooms, instruments, equipment between patient visits to maintain infection control
• Running quality controls on equipment as required and documenting/record keeping
• Maintaining logs: Refrigerator Sample log, Quality control logs
• Ordering, sorting, stocking supplies
• Restocking exam/procedure rooms as needed
• Respecting/promoting patient rights
• Responding appropriately to emergency codes
• Sharing problems relating to patient and/or staff with immediate supervisor
• Demonstrating medical assisting responsibilities according to State guidelines/regulations which may include:
• Aseptic technique
• Sterilization
• Instrument wrapping/autoclaving
• Vital signs
• Preparation for physical exam
• Clinical pharmacology
• Drug administration (PO, Injection)
• Prescription verification with physician order
• Minor surgery assists including surgical tray set-up
• Pre/post surgical care
• Applying dressings/suture removal
• Biohazard waste disposal/monitoring
• Therapeutic modalities
• Instructing patients with assistive devices, body mechanics, home care
• Laboratory procedures including Occupational Safety and Health Administration guidelines
• Quality control methods
• CLIA waived testing
• Capillary punctures/venipunctures
• Specimen handling (urine, throat, vaginal, stool, sputum)
• Electrocardiography

Requirements & Tech Stack

• High School diploma/equivalent
• Completion of an accredited or governed program OR military equivalent training OR one year of clinical medical assistant experience within the last 5 years.
• BLS completed prior to going to the unit/department and to be maintained going forward.

Qualifications

• Certified healthcare provider
• Ability to provide care appropriate to the age of the patients served in physician practice.
• Knowledge of the principles of growth and development over the life span.
• Ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his or her age-specific needs.
• Ability to provide the care needed as described in the unit's policies and procedures.
• Preferred: Previous MA experience
• Preferred: Phlebotomy skills
• Preferred (for Medical Assistants in areas with DNV Advanced Specific Disease Certification): 4 hours education annually for Ortho, 1 hour education annually for Stroke, 2 hours education annually for Spine.