Operations & Logistics Assistant
Allen Lund Company
Orlando, FL0–2 yrs1h agovia LinkedIn
About the Role
We are seeking an energetic, detail-oriented Operations & Logistics Assistant to support our daily office operations in Orlando, FL. This is an entry-level position where you will work directly alongside our Transportation Brokers to handle administrative tasks, track active shipments, assist with scheduling, and keep day-to-day office workflows running smoothly.
Key Responsibilities
- Daily Administrative Support:
- Enter data
- Create load files
- Schedule pickup/delivery appointments
- Organize daily documentation
- Shipment Tracking & Updates:
- Make quick update calls to drivers and carrier partners to confirm shipment status
- Keep customers informed
- Carrier Documentation:
- Collect, verify, and file carrier paperwork, insurance certificates, and rate confirmations with high accuracy
- Basic Billing Support:
- Help match receipts
- Process invoices
- Handle basic entry for accounts payable/receivable
- Customer Service:
- Provide friendly, professional support via phone and email to keep freight moving smoothly
Requirements & Tech Stack
- Tech-Savvy: Comfortable navigating computers, web databases, and office tools.
- Familiarity with Google Workspace (Gmail, Sheets, Docs, Calendar) is required.
- Laser Attention to Detail: High accuracy when handling data entry, numbers, and basic office documents.
- Strong Communication: Friendly, clear written and verbal communication skills over the phone and via email.
- Positive Energy: A reliable, self-motivated team player who is eager to learn, adaptable, and comfortable in a fast-moving office environment.
Qualifications
- Experience Level: 0–2 years of experience in an office, administrative, or customer service role.