Field Service Engineer I, DCS
Honeywell Technologies
About the Role
Responsible for providing Field Service Support for Honeywell HPS applications and products at customer locations. You will perform maintenance, audits, configuration, programming, installation/commissioning, upgrades, and migration of complex/advanced Honeywell control systems (EXPERION PKS, TPS/TDC300). You will be the primary face of Honeywell for the customer in this role, responsible for the daily implementation, administration, and troubleshooting of Honeywell HPS products installed at customer locations. You will be required to develop and maintain strong interpersonal relationships with customer representatives, as well as provide first response technical support. You will provide technical presentations to an audience of customers and other industry peers. You will work with the Field Services Manager and LSS business functions to maintain and grow the business by identifying customer needs and providing solutions based on the HPS suite of products and services. This role is based at Houston, TX, with candidate readiness to relocate to South Texas if required. A company vehicle will be provided to travel to company sites. Due to the nature of this discipline, on occasion, you may be required to work off-hours, on weekends, and/or holidays.
Key Responsibilities
- DCS Maintenance including:
- Hardware Components
- Software Components
- Field Troubleshooting of common IO and Loop Problems
- Field Troubleshooting of End Devices
- Adding and Deletion of TAGS/Points
- Adding and Modifying Logic as per standard
- Configure, maintain, and solve Honeywell hardware and software issues including: Experion PKS, other DCS hardware / software such as LCN, TPS.
- Troubleshooting Network Connections of Ethernet and Coaxial Cabling
- Modifying and editing HMI Graphics
- Focal Point for Honeywell with the customer on providing technical solutions
- Travel: up to 75+%
Requirements & Tech Stack
- DCS automation control and instrumentation systems
- Honeywell HPS applications and products
- Honeywell control systems (EXPERION PKS, TPS/TDC300)
- Experion PKS
- LCN, TPS
- Ethernet and Coaxial Cabling
- HMI Graphics
- PLC and Safety System knowledge (added advantage)
- SCADA (including PLCSs, Ladder Logic)
- Hiway, TDC, & TPS system experience
- LCN, UCN
- PC/Networking experience
- 3rd Party controls experience
- Virtualization hardware/software, setup and network configuration
- Networking, Cyber Security: design, implementation, configuration, diagnostics
- Honeywell Applications:
- TPS / PMIO
- EPKS / Series C
- Safety Systems (FSC/SM)
- HMI
Qualifications
- 0-2 years of experience in field service engineering or related technical roles.
- Ability to learn new technologies and disciplines.
- Customer Service Skills.
- Valid Driver’s License and driving record acceptable to Honeywell.
- Be self-motivated and willing to work in demanding environments with little or no supervision and take initiative to be proactive.
- Strong written and verbal communication skills. Must be able to clearly articulate messages both technical and non-technical.
- Bachelor’s Degree in a Technical/Engineering Field (valued).