Clinical Assistant

Clinical Assistant– Gastroenterology (Full-Time)

About the Role

Gastroenterology is seeking a Full-Time Clinical Assistant to join their dedicated team serving Binghamton, NY. This role provides both clinical and administrative support within an outpatient practice, working closely with providers, patients, and care teams to deliver high-quality patient care and maintain efficient office operations.

Key Responsibilities

• Obtain patient information.
• Assist with examinations.
• Coordinate care.
• Schedule appointments.
• Support day-to-day clinical activities.
• Interview patients to obtain medical history.
• Determine vital signs and document in the patient’s medical record.
• Assist provider during exam and treatment.
• Direct patients to examination rooms and prepare them for examination and treatment.
• Perform liaison duties between patients, Providers, hospital staff, etc.
• Process ancillary reports and all other patient results for provider review and assist with patient communication.
• Greet patients and update pertinent information into the patient’s medical record.
• Route patients after exams to the proper area for visit completion.
• May be required to perform phlebotomy.
• May perform high-level disinfection, based on departmental equipment.
• Answer telephones and schedule patient appointments.
• Take messages of a medical nature (requests for prescription refills, test results, etc.).
• Perform other clerical functions as necessary.
• Exhibit good telephone etiquette.
• Quote patient self-pay balances at time of scheduling.
• Inform patients of their financial obligations.
• Direct patients to the patient representative for assistance with their account.
• Apply principles of disinfection/sterilization/disease transmission/universal precautions as per clinic and manufacturer guidelines.
• Assist in maintaining the appropriate level of supplies.
• Attend and participate in Department meetings, along with contributing to department/office goals.
• Become familiar with ICD-9 and CPT coding.
• Clean, stock, and prepare exam rooms.
• Coordinate patient appointments for X-ray, CT scans, Physical Therapy, etc., as ordered by providers.
• Assist with obtaining and processing referral and pre-certification requirements.
• Maintain confidentiality, respect, and consideration of patients and others.
• Apply Guthrie values (patient centeredness, teamwork, excellence) when performing daily tasks.
• Maintain equipment according to manufacturer guidelines and clinic policies and procedures.
• Perform and document quality control on equipment as required.

Requirements & Tech Stack

• High School Diploma or equivalent.
• Knowledge of medical terminology.
• Ability to communicate.
• Excellent customer service skills.
• Must be dependable, professional, flexible, and able to multi-task.
• Familiarity with ICD-9 and CPT coding.

Typical hours: Monday-Friday 8-4:30 with flexibility to work 7:30-4 or 8:30-5 as needed.

Pay ranges from $17.40-$25.66 based off experience.