Technical Project Coordinator
KCI, LLC
United StatesFresher1h agovia LinkedIn
About the Role
KCI, LLC is seeking a Project Coordinator for a fully remote position. The role involves tracking network maintenance activities from intake through completion, ensuring all requirements and documentation are met. This position is suitable for entry-level engineers interested in project coordination, recent technical program graduates, or organized individuals with technical aptitude.
Key Responsibilities
- Monitor Jira tickets throughout their lifecycle (intake, design, MOP, pre-maintenance, and completion) to ensure process requirements and documentation are complete.
- Identify and address process gaps and missing requirements early.
- Follow up with internal teams, vendors, and customers to obtain missing documentation, approvals, and information.
- Flag incomplete or non-compliant tickets and coordinate corrections or rescheduling.
- Build consensus across teams to overcome process roadblocks.
- Lead the Daily Maintenance Scrum.
Requirements & Tech Stack
- Organized and detail-oriented.
- Strong follow-through and persistence, coupled with professionalism.
- Confident and clear communication skills.
- Comfort working with internal teams and external customers.
- Experience with Jira or another ticketing/tracking system (e.g., Salesforce, ServiceNow).
- Strong Excel skills.
- Openness to using AI tools and new technology.
Qualifications (Nice to Have)
- Technical background or degree from a technical program.
- Familiarity with telecom or network operations, fiber optics, MOP documentation, or change management processes.
- Experience in maintenance coordination, operations support, or a similar role.