Front Desk Receptionist

Key Responsibilities

• Manage reception/front office operations.
• Provide a professional and welcoming experience to visitors and clients.
• Handle calls and correspondence.
• Provide administrative support to the office.
• Welcome and greet visitors, clients, vendors, and employees professionally.
• Maintain a neat, organized, and professional reception area.
• Manage incoming and outgoing courier and postal services.
• Answer, screen, and route incoming calls appropriately.
• Take and communicate messages accurately.
• Handle general enquiries and provide relevant information.
• Maintain professional communication with clients, vendors, and other stakeholders.
• Maintain reception-related records, registers, and documentation.
• Assist in scheduling meetings and coordinating meeting rooms.
• Support the Admin/HR team with day-to-day office activities.
• Coordinate meeting arrangements for senior management and visitors.
• Ensure meeting rooms are properly arranged before important meetings.
• Coordinate refreshments and other requirements for meetings.
• Coordinate with housekeeping, security, courier, and other office support staff.
• Maintain confidentiality of company and visitor information.

Key Skills & Competencies

• Good verbal and written communication skills.
• Pleasant and professional personality.
• Basic knowledge of MS Office (Word, Excel, Outlook).
• Good telephone etiquette.
• Professional grooming and presentation.
• Punctual, disciplined, and reliable.