Administrative & Business Operations Coordinator
Wuhan Servicebio Technology Co., Ltd.
About the Role
The Administrative & Business Operations Coordinator is a full-time, on-site role based in Newton, MA. This position supports daily office administration and business operations activities.
Key Responsibilities
- Support daily office administration, including scheduling meetings, managing correspondence, and maintaining records.
- Coordinate logistics for internal and external stakeholders.
- Track orders.
- Prepare reports.
- Support procurement and inventory processes.
- Ensure smooth coordination between local teams and global headquarters.
- Handle customer inquiries.
- Organize documentation for regulatory and quality requirements.
- Contribute to process improvements that enhance efficiency and service delivery.
- Collaborate closely with cross-functional teams.
- Provide clear communication.
- Maintain a professional, organized office environment.
Requirements & Tech Stack
- Proficiency with office productivity tools (e.g., MS Office or similar).
- Proficiency with data entry and basic reporting.
Qualifications
- Strong Business Operations and Analytical Skills to support reporting, workflow coordination, and process optimization.
- Solid Administrative Assistance abilities, including scheduling, documentation management, and office coordination.
- Excellent Communication skills for clear interaction with internal teams, partners, and customers.
- Reliable Customer Service skills to handle inquiries, resolve issues, and maintain positive relationships.
- Bachelor’s degree in Business, Administration, Life Sciences, or a related field, or equivalent practical experience.
- Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
- Experience in life science, biotechnology, or a related industry is beneficial but not required.