Mortgage Servicing Representative 1

Position Title: Mortgage Servicing Representative 1

Position Overview

This position is primarily responsible for performing a variety of duties under the general guidance of the Manager of Loan Servicing in support of the Mortgage Servicing area. Duties are performed in accordance with the corporation's policies and procedures and all US state and federal laws and regulations wherein the company operates.

Key Responsibilities

• Ensures timely receipt and boarding of funded mortgage loans.
• Responsible for daily incoming and outgoing mail including distribution throughout the department.
• Prepares payoff statements and verifications of mortgage and ensures accurate posting of payoff funds and fee distribution.
• Processes force placed insurance assessments and cancellations.
• Monitors and receives hazard insurance policies and ensures that policy information is accurate and that it meets regulatory and investor requirements.
• Prepares and posts disbursement of premiums.
• Assists with tax payments as required, including sorting, filing, and scanning of tax bills.
• Ensures that all regulatory and compliance requirements are met, including credit reporting, T&I disclosures, PMI disclosures, ARM disclosures, and IRS reporting.
• Performs other related duties and projects as assigned.
• Employees are responsible for serving as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring risk as required by F.N.B. Corporation’s risk management program.
• Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Requirements & Tech Stack

• MS Word - Basic Level
• MS Excel - Intermediate Level
• MS PowerPoint - Basic Level
• Knowledge of GSE (Freddie Mac/Fannie Mae) investor servicing and reporting.
• Knowledge of Fiserv Premier preferred.
• Ability to use general office equipment.
• Ability to use a personal computer and job-related software.

Qualifications

• High School or GED
• Excellent project management skills.
• Excellent communication skills, both written and verbal.
• Excellent organizational, analytical, and interpersonal skills.