Optometric Technician, Medical Assistant

About the Role

The Optometric Technician is key for keeping patient flow efficient, assisting the optometrist by conducting pre-screenings and testing prior to the Doctor’s examination. The valuable vision tests they conduct help the optometrist provide the best care possible. This position does not require optical experience or certification; training is provided.

Availability: Must be available to work Monday, Wednesday, Thursday, Friday, and Saturday. (Sundays off).

Key Responsibilities

• Ensure high quality patient care.
• Maintain a professional atmosphere and appearance of doctor’s office and pretest room.
• Understand ocular terminology and diseases and know the ocular abbreviations.
• Explain to the patient the types of preliminary examinations.
• Complete necessary paperwork and perform testing on patients prior to doctor examination.
• Promote visual field testing and retinal screenings to eligible patients.
• Perform exam pre-screening.
• Review prescriptions and/or patient information carefully and identify special needs.
• Consult with the optician, Doctor or Retail Management when necessary.
• Ensure equipment, both Doctor’s and pre-test, is properly maintained.

Requirements & Tech Stack

• Strong customer service skills.
• Ability to learn optical knowledge.
• Able to give instruction in a clear and concise manner to customers.
• Effective interpersonal skills.
• Excellent organizational skills.
• Detail-oriented.
• Multitasking and time-management skills.
• Professional attitude and appearance.

Qualifications

• Previous retail/optical experience preferred, but not required.

Additional Information

Benefits:

• 401k retirement savings with company match and stock purchase plan
• Paid sick time
• Parental leave
• Employee eyewear discount
• College scholarship program

Professional Growth:

• Training programs available
• Access to educational courses
• Emphasis on internal promotions and career advancement