Personal Assistant
hatbox.in
About the Role
This is a full-time, on-site role based in the Mumbai Metropolitan Region, supporting a senior leader across both professional and personal responsibilities. The role combines executive assistance with end-to-end personal and household management.
Key Responsibilities
Executive and Administrative Support
- Manage the principal’s diary, appointments, meetings and daily schedule, resolving clashes and allowing appropriate time for travel and preparation.
- Coordinate meetings, confirm attendance, arrange venues or virtual links, and prepare relevant documents and briefings.
- Organise domestic and international travel, including transport, accommodation, itineraries and related logistics.
- Manage email, phone calls and correspondence as directed, ensuring messages are prioritised and followed up.
- Prepare, format and proofread documents, presentations and basic reports.
- Maintain organised records, files, contact lists, expenses and reminders.
- Track commitments, deadlines and follow-up actions, ensuring nothing is missed.
Personal and Household Management
- Oversee the smooth day-to-day running of the principal’s home or homes.
- Coordinate household staff, schedules, duties, leave and service requirements.
- Liaise with building management, service providers, contractors and vendors; arrange repairs, maintenance and routine inspections.
- Manage household supplies, groceries, purchases, deliveries and returns.
- Coordinate personal appointments, family commitments, social engagements and special occasions.
- Arrange transport, bookings, reservations and other personal logistics.
- Monitor household tasks and requirements, follow up on outstanding matters and address issues promptly.
- Maintain household records, warranties, bills, service schedules and other important documents.
Personal Support and Coordination
- Accompany the principal to meetings, appointments, events or on travel when required.
- Serve as a reliable point of contact for relevant colleagues, family members, service providers and other stakeholders.
- Handle sensitive personal, professional and household matters with discretion.
- Anticipate requirements, identify potential scheduling or logistical issues early, and propose practical solutions.
- Respond flexibly when plans or priorities change.
Requirements & Tech Stack
- Proficiency with email, calendars, spreadsheets and document software, with the ability to learn new systems quickly.
Qualifications
- Previous experience as a Personal Assistant, Executive Assistant, household manager or in a comparable support role; experience supporting a senior leader or high-profile individual is an advantage.
- Strong diary management, scheduling, travel coordination and follow-up skills.
- Excellent written and verbal communication, with a professional manner.
- Strong administrative skills, including document preparation, record keeping, filing and basic data entry.
- Practical experience coordinating household staff, vendors, maintenance or domestic logistics is highly desirable.
- Excellent organisation, time management, attention to detail and problem-solving ability.
- High levels of discretion, reliability, initiative and sound judgement.
- Able to manage multiple priorities, work on-site in the Mumbai Metropolitan Region and adapt to changing requirements.
- A relevant diploma or degree is beneficial.
