NISM 5-A Certified
Startek (Aegis Customer Support Services Pvt. Ltd.)
Navi Mumbai, GhansoliFresher1h agovia Naukri
Walk-in drive · 23 Oct to 30 Nov · 9.30 AM - 6.00 PM
119, First floor , Bay F, Rupa Solitaire, Millennium Business Park, Sector I, MIDC Industrial Area, Mahape, Navi Mumbai, Maharashtra, 400710. Map
About the Role
- Handle client queries related to mutual funds on calls.
- Provide product knowledge on mutual funds to clients through phone banking services.
- Process transactions for new and existing customers via phone banking platforms.
- Maintain accurate records of customer interactions and updates in CRM systems.
- Meet sales targets by upselling/cross-selling relevant financial products.
Qualifications
- NISM 5-A Certified (preferred).
- 0-1 year of experience in BFSI industry or equivalent education background.
- Strong communication skills.
- Ability to handle high-pressure situations effectively.
- Proficiency in handling multiple tasks simultaneously while maintaining attention to detail.
- Ability to work independently with minimal supervision and prioritize tasks efficiently.