SMB Outbound SDR, Canada

About the Role

This is an outbound Sales Development role based in our Bangalore office. You will build pipeline for our Account Executives by researching SMB target accounts, reaching decision-makers by phone, email, and LinkedIn, and booking qualified meetings. The role is fully focused on top-of-funnel prospecting.

You will work Canadian EST business hours i.e. 5.30pm to 2.30 am IST.

Hybrid: in the Bangalore office 3 days a week (Monday, Tuesday, Thursday).

Key Responsibilities

• Research target SMB companies, personas, and business triggers to find strong prospecting opportunities
• Run a high-volume outbound motion: daily call blocks, multi-touch sequences, email follow-ups, and account research
• Hit clear activity goals, typically 80 to 100 calls and 40 to 50 emails a day depending on territory priorities
• Qualify prospects against defined criteria and book quality meetings for Account Executives
• Work closely with your AEs and manager on territory strategy, account prioritization, and messaging
• Join weekly enablement sessions, call reviews, and 1:1 coaching, and put the feedback to use quickly
• Keep Salesforce accurate and up to date
• Use Salesforce, Outreach, LinkedIn Sales Navigator, ZoomInfo, Apollo, and our dialer to work efficiently

Requirements & Tech Stack

• Salesforce
• Outreach
• LinkedIn Sales Navigator
• ZoomInfo
• Apollo
• Dialer

Qualifications

• Strong communication, especially on the phone and in short, sharp written follow-ups
• A results-driven mindset: you move with urgency, go after quota, and follow up persistently
• Comfort in a fast-paced environment and with learning a complex, evolving product
• Coachability: you take feedback, apply it quickly, and improve from one call to the next
• Curiosity and initiative: you ask good questions and find ways to get better without waiting to be told
• Ability to collaborate across teams at Rippling
• Desire to be part of a competitive, team-based environment