30001222, BE

Role Objective

Achieve and exceed sales targets in the assigned territory by implementing effective sales strategies to create a positive image of USV among customers.

Key Responsibilities

• Sales Management
• Achieve and exceed assigned targets by generating new prescriptions and continuing the existing prescription base (RCPA).
• Ensure product availability at the chemist level.
• Undertake corrective actions to bridge any gaps, ensuring timely escalation in field efforts and strategy execution.
• Implement updates for Standard Visit List/Chemist Visit List (addition, deletion, and visit frequency) to reach all designated doctors/retailers according to the assigned frequency.
• Update Monthly Tour Plan / Standard Tour Plan and prepare day-wise coverage plans.
• Follow up with healthcare professionals to achieve desired outcomes for incremental business from both in-clinic and out-clinic activities.
• Demonstrate innovative thinking and perseverance in building relationships with high-end customers, including high-profile healthcare professionals, corporate hospitals, super specialists, and modern trade partners.
• Ensure conversion of non-core doctors.
• Participate in Joint Field Work sessions, review meetings, and cycle meetings.
• Submit timely reports and feedback while adhering to compliance requirements.
• Support line managers with relevant information in joint calls and review meetings.
• Create and regularly update the Standard Visit List of relevant HCPs, corporate hospitals, chemists, and stockists, monthly tour plan, and coverage plan.
• Supply Chain Management
• Conduct periodic retail chemist prescription audits (RCPA) at relevant chemists (modern trade, chains, inside and outside hospitals) to assess prescription flow and product availability.
• People and Culture
• Demonstrate Credo values and behaviors to build trust and credibility with customers and colleagues.
• Participate in Learning and Development programs.

Stakeholder Interaction

• Internal Interaction:
• With: Area Business Manager, Regional Business Manager, Zonal Business Manager, Marketing.
• Nature: Routine communication in connection with specified tasks and handling escalations from accounts. Communication requiring diplomacy, coordination, synergy, and sensitization on IR matters.
• External Interaction:
• With: Healthcare Professionals, Clearing and Forwarding Agents, Stockists, Chemists, Other Stakeholders (Paramedics, Purchase Officers/Head Nurse - Team Specific).
• Nature: Influence customers through detailed technical explanations of products.

Requirements & Tech Stack

• Minimum of six months of experience in Pharma sales for candidates with a science background.
• Minimum of two years of experience in Pharma sales for those with a non-science background.
• Must possess a strong work ethic, punctuality, and scientific knowledge on products.
• Must demonstrate adaptability and resilience to changing market conditions, agility in their approach, and a focus on branding while effectively influencing high-value customers.

Qualifications

• Educational Qualification: Bachelor of Science (BSc) Graduate / B Pharma / D Pharma.
• Functional Competency:
• Customer Orientation
• Achievement Orientation
• Planning & Execution
• Effective Communication
• Exhibits Grit
• Collaboration
• Adaptability
• Integrity and Process Compliance