Sales call
MM Groupp
About the Role
MM Groups is a financial services organization providing personal loans, business loans, home loans, and insurance. This is a full-time, on-site Sales Call role based in Tilak Nagar.
Key Responsibilities
- Make outbound and inbound calls to prospective and existing customers to promote loans and insurance.
- Explain product features, eligibility criteria, and benefits.
- Address customer questions and concerns.
- Maintain call logs and update customer information.
- Follow up on leads.
- Meet defined sales and conversion targets.
- Coordinate with internal teams to process applications and ensure documentation accuracy.
- Support a smooth customer experience.
Requirements & Tech Stack
- Communication skills
- Customer Service skills
- Sales skills
- Training and Sales Management-related skills
- Basic knowledge of banking and financial products (credit cards, loans, insurance, mutual funds) is preferred.
- Comfortable working in a target-driven environment with good time management and follow-up skills.
Qualifications
- Minimum high school/secondary education.
- A diploma or degree in business, finance, or a related field is an advantage.
- Prior experience in telecalling, telesales, or customer support in financial services is beneficial but not mandatory.