Software Engineer, User Experience

About the Role

The Seller Experience team is transforming how Microsoft sellers understand and interact with earnings through MSX-E. This role focuses on building a new, modern seller earnings experience from the ground up. It is a UX-focused engineering role centered on creating intuitive, responsive, accessible, and trustworthy experiences that simplify complex earnings and incentive information for sellers. This role will leverage modern frontend technologies, including React and TypeScript, and collaborate across product, UX, service, data, and AI boundaries to deliver cohesive end-to-end experiences. A key part of this transformation involves integrating AI-powered and agentic capabilities into the seller's journey.

Key Responsibilities

• Design, develop, test, deploy, and operate modern seller-facing UX experiences, with a primary focus on frontend engineering using React, TypeScript, and modern web technologies.
• Build the next generation of MSX-E Earnings experiences, transforming complex earnings, incentives, performance, quota attainment, payment, estimation, and reporting information into simple and intuitive experiences for sellers.
• Design and implement AI-powered and agentic experiences that enable sellers to ask questions, explore information, and interact naturally with the earnings experience.
• Collaborate with product managers, UX designers, engineers, and partner teams to deliver end-to-end features from concept and design through production.
• Integrate UX experiences with APIs, services, identity, data, and AI capabilities to provide secure, reliable, and cohesive seller experiences.
• Build responsive, accessible, performant, secure, and maintainable experiences that meet Microsoft engineering, privacy, accessibility, and compliance standards.
• Participate in code reviews and architecture and design discussions and contribute to engineering and UX development best practices.
• Use telemetry, experimentation, production signals, and seller feedback to improve usability, product quality, performance, and reliability.
• Participate in production engineering and live-site support, including incident investigation, mitigation, root-cause analysis, and durable service-health improvements.
• Contribute to AI-native engineering practices, including AI-assisted development, testing, troubleshooting, documentation, and operational workflows.

Requirements & Tech Stack

• Frontend engineering using React, TypeScript, and modern web technologies.
• Experience with React, TypeScript/JavaScript, or comparable modern frontend technologies.
• Experience integrating frontend applications with APIs, cloud services, authentication and authorization, and distributed backend systems.
• Experience building or integrating AI-powered applications, copilots, agents, conversational experiences, or intelligent user experiences.
• Experience with Azure or comparable cloud platforms.
• Experience with telemetry, observability, production engineering, incident management, or live-site operations.

Qualifications

• Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
• Software engineering and UX development fundamentals, customer empathy, attention to detail, and a bias for action.
• Experience building and shipping modern customer-facing web applications and user experiences.
• Experience developing responsive, accessible, performant, and maintainable web applications.
• Experience translating complex, data-rich business scenarios into simple and intuitive user experiences.
• Experience working collaboratively across engineering, product management, UX design, data, and business teams.