Product Manager, CoreAI

About the Role

Microsoft CoreAI is building the platforms, tools, and experiences shaping the future of artificial intelligence. Our teams work across product, engineering, design, research, and data science to develop trusted AI solutions empowering people and organizations globally. As a Product Manager, you will help define product vision and strategy by understanding customer needs, product performance, and the competitive market. You will identify short- and long-term investment opportunities, evaluate tradeoffs, and contribute to the product roadmap. You will partner closely with Engineering, Design, Research, Data Science, and other cross-functional teams to define features, establish success criteria, and deliver meaningful product experiences. You will use customer insights, product data, and market signals to prioritize opportunities and guide products and features from concept through launch and iteration.

This role is targeting a Summer 2027 Start.

Key Responsibilities

• Identifies customers' unmet or unknown needs and market opportunities for product development or enhancement through quantitative and qualitative analysis.
• Translates customer problems and insights into product requirements, prototypes, features, or experiences, using customer feedback, experimentation, telemetry, and product data to evaluate outcomes and inform product decisions.
• Develops an understanding of customers, competitors, and market trends to inform product vision, strategy, and investment priorities.
• Defines and tracks objectives, Key Results, success criteria, and product performance metrics.
• Partners with Engineering and other stakeholders to identify data and telemetry requirements needed to evaluate product performance and customer impact.
• Determines features or experiences to prioritize in the product roadmap by evaluating customer needs, business goals, dependencies, tradeoffs, and resource requirements.
• Collaborates with Design, Engineering, Research, and other partners to iterate on product and experience designs.
• Participates in product, user experience, system, and data design reviews to ensure solutions meet customer needs, usability expectations, accessibility standards, and responsible AI principles.
• Collaborates with Product Marketing, Business Planning, Engineering, and other partners to define release criteria and support product adoption, customer acquisition, and usage.
• Monitors product progress, communicates risks and insights, and maintains strong customer feedback loops throughout the product development lifecycle.
• Embodies Microsoft's culture and values.

Qualifications

• Bachelor's Degree or equivalent experience.
• Bachelor's Degree and 2+ years of experience in product/service/program management or software development or equivalent experience.
• 1+ year(s) experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
• 1+ year(s) experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).