Vacation Coordinator

Customer Service – Vacation Coordinator

Fully Remote | Professional Travel Hub

About the Role

We are seeking dependable and customer-focused individuals to join our team in a fully remote Customer Service – Booking Vacations role. This position supports clients with coordinating vacation plans, assisting with reservations, and ensuring a smooth and positive booking experience. This is an entry-level opportunity within the travel industry. No prior travel experience is required.

Key Responsibilities

• Assist clients with researching and booking vacation packages, hotels, and cruises
• Respond to customer inquiries regarding travel options, availability, and reservation details
• Support the booking and confirmation process from start to finish
• Review travel details for accuracy, including dates, accommodations, and traveler information
• Maintain organized client records and documentation
• Provide follow-up support before and after travel

Qualifications

• Strong written and verbal communication skills
• Customer-focused mindset with attention to detail
• Comfortable navigating online systems and digital platforms
• Ability to work independently in a remote environment
• Previous customer service, hospitality, or administrative experience is helpful but not required

Additional Information

• Structured onboarding and ongoing training are provided.
• Flexible fully remote work environment.
• Supportive and collaborative team culture.