Field Technician

Spectrum

Fayetteville, NCFresher48m agovia LinkedIn

About the Role

As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. This is an entry-level role where you will be equipped with the training needed to succeed and the opportunity to progress, increase your earnings, and build a long-term career.

What Field Technicians Enjoy Most About The Role

  • Staying active and working outdoors.
  • Enjoy solving problems and overcoming daily challenges.
  • Building meaningful relationships with colleagues and customers.
  • Earning $20+/hr. from day one with opportunities for self-progression and professional growth.
  • Leveraging a career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work.
  • Opportunities to move into other roles including leadership positions.
  • Earning an industry-recognized certification.

Working Conditions

Field Technicians work outdoors, utilizing hand tools in a variety of environments. On-the-job training, career self-progression, and the Broadband Apprenticeship Program are available.

Key Responsibilities

  • Installing and repairing services.
  • Educating customers on the use of services.

Requirements & Tech Stack

  • English fluency.
  • Proficiency in using computers and software applications.
  • Competence in using hand tools.
  • Ability to travel to and from assigned customer premises, company facilities, and other locations as necessary.
  • Ability to work lawfully in the U.S. without employment-based immigration sponsorship.
  • Operate and navigate a company vehicle in changing environments.
  • Work with small components and wires.
  • Work outdoors for extended periods in any season and inclement weather.
  • Use of weight-bearing equipment (up to 345 lbs).
  • Lifting up to 75 lbs.
  • Climbing ladders up to 32 feet.
  • Working in confined spaces and at heights.

Qualifications

  • High School diploma, GED, or equivalent work experience.
  • Ability to travel, including during inclement weather.
  • Valid Driver’s license with a safe driving record within company standards.
  • Effective communication skills.
  • Professionalism.
  • Time management.
  • Organization.
  • Critical thinking.
  • Responsibility.
  • Reliability.
  • Ability to walk over various terrains and weather conditions while carrying tools and equipment.

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