Field Technician
Spectrum
About the Role
As a Field Technician at Spectrum, you will be on the front lines, installing and repairing services and educating customers on their use. This is an entry-level role where you will be equipped with the training needed to succeed and the opportunity to progress, increase your earnings, and build a long-term career.
What Field Technicians Enjoy Most About The Role
- Staying active and working outdoors.
- Enjoy solving problems and overcoming daily challenges.
- Building meaningful relationships with colleagues and customers.
- Earning $20+/hr. from day one with opportunities for self-progression and professional growth.
- Leveraging a career self-progression plan to move from Field Technician I to Field Technician IV, with 10% increases for each progression level and bonus payments for completing course work.
- Opportunities to move into other roles including leadership positions.
- Earning an industry-recognized certification.
Working Conditions
Field Technicians work outdoors, utilizing hand tools in a variety of environments. On-the-job training, career self-progression, and the Broadband Apprenticeship Program are available.
Key Responsibilities
- Installing and repairing services.
- Educating customers on the use of services.
Requirements & Tech Stack
- English fluency.
- Proficiency in using computers and software applications.
- Competence in using hand tools.
- Ability to travel to and from assigned customer premises, company facilities, and other locations as necessary.
- Ability to work lawfully in the U.S. without employment-based immigration sponsorship.
- Operate and navigate a company vehicle in changing environments.
- Work with small components and wires.
- Work outdoors for extended periods in any season and inclement weather.
- Use of weight-bearing equipment (up to 345 lbs).
- Lifting up to 75 lbs.
- Climbing ladders up to 32 feet.
- Working in confined spaces and at heights.
Qualifications
- High School diploma, GED, or equivalent work experience.
- Ability to travel, including during inclement weather.
- Valid Driver’s license with a safe driving record within company standards.
- Effective communication skills.
- Professionalism.
- Time management.
- Organization.
- Critical thinking.
- Responsibility.
- Reliability.
- Ability to walk over various terrains and weather conditions while carrying tools and equipment.