Business Operations Associate

About The Artment

The Artment is a growing home décor and furniture brand making artistic, thoughtfully designed products accessible to Indian homes. As we scale from 10 to 100, we are looking for an analytical and driven Business Operations Associate to help manage growing operational complexity and build processes that support our next phase of growth.

About the Role

You will work closely with the founder and operations team to solve business problems, coordinate across departments, and improve execution through data and structured processes. This is a hands-on role with meaningful responsibility from the outset. You will need to navigate ambiguity, manage multiple stakeholders, and take initiatives from problem identification through to resolution.

Key Responsibilities

• Drive coordination across marketplace, warehouse, inventory, logistics, finance, and customer support teams.
• Analyze operational data to identify bottlenecks, investigate discrepancies, and recommend improvements.
• Build and maintain dashboards, reports, and trackers to monitor performance and support decisions.
• Manage cross-functional action items, track dependencies, and ensure timely execution.
• Coordinate with external partners to resolve issues and improve service levels.
• Develop and refine standard operating procedures to make operations more efficient and scalable.
• Identify opportunities for automation and support their implementation.
• Work with the founder on priority business initiatives and operational improvement projects.

Qualifications and Skills

• Bachelor’s degree in Economics, Statistics, Mathematics, Commerce, Engineering, or a related discipline.
• Fresh graduates from leading institutions, including Tier 1 Delhi University colleges, are encouraged to apply.
• Strong analytical and problem-solving skills, with proficiency in Excel or Google Sheets.
• Attention to detail and the ability to translate data into practical recommendations.
• Clear communication skills and confidence working with multiple stakeholders.
• Strong ownership, initiative, and follow-through.
• Ability to manage competing priorities in a fast-paced environment.
• Relevant internships in operations, analytics, consulting, supply chain, or e-commerce are a plus.

What You’ll Gain

• Direct exposure to the founder and business decision-making.
• A broad understanding of how a growing consumer brand operates across channels and functions.
• Ownership of projects with measurable business impact.
• The opportunity to build processes and capabilities as the business scales.