Retail Associate, Minecraft Experience
Running Subway Productions
New York, NY0–2 yrs2h agovia LinkedIn
About the Role
This role is contracted for the Minecraft Experience tour from November 2026 - May 2027. The Retail Associate will join the team at the Minecraft Experience Trading Post (Gift Shop), helping to create a fun, welcoming, and memorable experience for guests. The role emphasizes guest experience, focusing on engaging guests, assisting with purchases, and making them feel welcome.
Key Responsibilities
- Welcome guests warmly and provide an engaging, positive shopping experience
- Assist guests with product questions, recommendations, and purchases
- Create an inviting and exciting merchandise environment that reflects the Minecraft experience
- Maintain clean, organized, and fully stocked merchandise displays
- Operate the Square POS system accurately and efficiently
- Assist with inventory management, including receiving, stocking, replenishing, and organizing merchandise
- Monitor merchandise levels and communicate inventory needs to management
- Work as part of a team to ensure a smooth guest experience, particularly during busy periods
- Help resolve questions or concerns in a professional and positive manner
- Perform other retail and guest-service duties as needed
Requirements & Tech Stack
- Square POS system
Qualifications
- Previous retail and/or customer service experience or similar experience required
- Excellent communication and interpersonal skills
- Energetic, approachable, and comfortable engaging with guests of all ages, including children, families, and adults
- Strong attention to detail and organizational skills
- Comfortable learning and using Square POS
- Experience with inventory management and merchandise presentation a plus
- Able to work effectively in a fast-paced, high-volume environment
- Reliable, punctual, and a strong team player
- Able to stand for extended periods and lift and move merchandise weighing up to 40 lbs.