Healthcare Compliance Officer
SMARTFOX
Key Responsibilities
- Support and run the compliance program using the seven elements: policies, training, monitoring, reporting, enforcement, response, and oversight.
- Monitor compliance with HIPAA Privacy, Security, and Breach Notification Rules.
- Manage privacy incident investigations and breach risk assessments.
- Review billing, coding, and documentation for accuracy under Medicare, Medicaid, and commercial payer rules, including False Claims Act, Anti-Kickback Statute, and Stark Law exposure.
- Conduct internal audits, risk assessments, and focused reviews.
- Track corrective action plans to completion.
- Manage the compliance hotline and reporting channels.
- Investigate concerns fairly and confidentially, with non-retaliation protections.
- Screen employees, providers, and vendors against OIG, SAM, and state exclusion lists.
- Manage credentialing and licensure checks.
- Review vendor and business associate relationships, BAAs, and third-party risk.
- Develop, update, and distribute policies and procedures, ensuring readability and usability.
- Design and deliver compliance training and awareness.
- Prepare for and support external audits and surveys (CMS, OCR, state agencies, RACs, UPICs, Joint Commission, and payers).
- Track regulatory changes, including price transparency, information blocking under the 21st Century Cures Act, and state privacy laws, and translate them into action.
- Support compliance for telehealth, remote patient monitoring, and the responsible use of AI-assisted tools in clinical and administrative work.
- Report program metrics and risks to the Compliance Committee and senior leadership.
- Partner with legal, privacy, security, revenue cycle, clinical, and HR teams.
Levels & Ownership
- Compliance Officer I (0-2 years): Monitoring, audit support, hotline intake, exclusion screening, policy upkeep, and training logistics. Learning with a dedicated mentor and a paid certification plan.
- Compliance Officer II (2-5 years): Owning audits and investigations, running risk assessments, advising departments, leading training, mentoring newer staff.
- Senior Compliance Officer (5+ years): Leading the program or a major domain, managing complex investigations and regulator interactions, advising executives and the board, developing the team.
Requirements & Tech Stack
- Working knowledge of healthcare regulation, or strong related experience in healthcare operations, coding, auditing, law, or clinical work.
- Understanding of HIPAA and the basics of how healthcare is billed and reimbursed.
- Sound judgment, integrity, and discretion with sensitive matters.
- Strong analytical and investigative skills, with attention to detail.
- Clear writing and communication, including explaining rules to non-experts and holding firm when needed.
- Bachelor’s degree in Healthcare Administration, Health Information Management, Business, Law, Nursing, or a related field, or equivalent experience.
- Authorization to work in the US.
Nice to Have
- Certifications: CHC (Certified in Healthcare Compliance), CHPC, CCEP, CHPS, CPC, CCS, CIA, or similar.
- Experience with audit, investigations, or internal controls in a healthcare setting.
- Knowledge of Medicare Advantage, Medicaid managed care, or specific settings (hospitals, physician groups, behavioral health, home health, skilled nursing, or labs).
- Familiarity with GRC platforms (e.g., Compliance 360, MetricStream, Archer, or LogicGate) and privacy tools.
- Experience with the Office of Inspector General’s compliance program guidance.
- Paralegal, JD, nursing, or health information management background.
- Experience in hospitals, health systems, payers, physician groups, behavioral health, post-acute care, health tech, etc.
- Second language, particularly Spanish.