Systems Engineer, Associate

About the Role

The Associate Systems Engineer will assist in deploying and maintaining computing infrastructure, supporting artists and production personnel, and performing day-to-day systems management tasks as part of the facility’s engineering team.

Key Responsibilities

• Assist in the deployment, configuration, and basic troubleshooting of workstations, servers, storage systems, and network devices under the guidance of senior engineers.
• Respond to technical support requests from production teams, escalating complex issues as needed.
• Help document common troubleshooting steps, system configurations, and operational workflows.
• Monitor system performance and assist in identifying potential issues.
• Participate in on-call rotations for system support, including occasional nights and weekends.
• Follow established procedures and best practices for system maintenance and updates.
• Assist with basic automation tasks, including scripting and configuration management using tools such as Bash or PowerShell.
• Support software license management and floating license servers with guidance from senior engineers.
• Learn and apply fundamental networking concepts, including IP addressing, VLANs, and basic firewall configurations.
• Gain hands-on experience with operating systems (Linux, Windows, macOS) and contribute to system installations and updates.
• Develop a working knowledge of configuration management tools such as Ansible, AWX, and PDQ, understanding their basic usage and navigation.
• Gain familiarity with deployment tools such as FOG, Cobbler, MDT, and WDS, learning how they are used for system deployment and updates.
• Navigate and utilize network monitoring systems (NMS) such as Zabbix and LibreNMS to observe system health and performance.
• Work alongside more senior engineers to improve workflows and enhance infrastructure performance.

Requirements & Tech Stack

• Basic understanding of Linux and Windows environments.
• Understanding of the operational processes of a VFX episodic and/or commercials facility.
• Understanding of pipeline workflows and enabling technologies.
• Ability to work in a fast-paced, production-driven environment.

Additional Desired Skills

• Previous experience in a post-production environment is preferred.
• Familiarity with scripting languages such as Bash or PowerShell is a plus.
• Interest in networking, storage, and automation technologies.
• Strong troubleshooting and problem-solving skills.
• Enthusiasm for learning and developing new technical skills.
• Excellent communication skills.
• Adaptable and flexible; able to adjust and re-prioritize in a fast-paced and dynamic environment.

Qualifications

• Background in computer engineering, Computer Science, or equivalent.