Your First Office Job Starts Here
United Wholesale Mortgage
About the Role
This is an entry-level opportunity for individuals ready to transition their skills from fast-paced environments like retail, hospitality, food service, delivery services, or warehouse operations into a long-term office career. No prior office experience is required. The company provides paid training, ongoing support, and opportunities for growth.
Location: On-site in Pontiac, MI
Schedule: Full-time, Monday–Friday, 8-hour shift with a 1-hour lunch break
Career Growth Opportunities
- Guaranteed pay increases every 6 months during the first 3 years
- Promotion opportunities available as early as 6 to 9 months based on performance
- Eligibility to explore new roles across the company after 9 months in the current position
Key Responsibilities
- Provide professional phone service to clients and internal teams
- Enter, review, and organize loan information and documents within systems
- Meet daily quality and production goals
Requirements & Tech Stack
- Comfortable using technology and learning new software
- Previous experience with Microsoft 365 tools such as Outlook, Teams, Excel, or Word (Nice to Have)
Qualifications
- High school diploma or equivalent
- Strong communication skills
- Attention to detail
- Positive, learning-focused attitude
- 1+ year of experience in a fast-paced customer service environment such as retail, hospitality, food service, delivery services, or warehouse operations (Nice to Have)
Applicants must be authorized to work in the United States without employer sponsorship.