Warranty Coordinator Branch
Crown Equipment Corporation
About the Role
Crown Equipment Corporation, a global manufacturer of lift trucks, is seeking a Warranty Coordinator Branch in Long Beach, CA.
Key Responsibilities
- Review and correct all warranty claims generated through technicians for submission to vendors.
- Process all Crown warranty claims and claims for any other manufacturer represented by Crown.
- Review monthly A/R reports on all vendor warranty accounts.
- Process all warranty claim paperwork and track claims from submission to payment or rejection.
- Maintain files on warranty claims.
- Track rejected warranties and notify the Service Manager.
- Prepare monthly lists of unpaid warranties and determine disposition.
- Resubmit warranty claims as needed.
- Maintain, ship, and track warranty parts to vendors or scrap as needed.
- Determine disposition of warranty parts returned from vendors due to rejected claims.
- Assist other parts personnel with tasks such as receiving parts and answering phones.
Requirements & Tech Stack
- Less than 2 years related experience.
- High school diploma or equivalent.
- Parts or inventory control experience and lift truck industry experience (preferred).
- Good verbal communication, written communication, interpersonal, organizational, numerical perception, and computer skills (preferred).
Work authorization in the United States is required. Sponsorship is not provided.