Receptionist

About the Role

The Receptionist at Startup Story® will be the first point of contact for visitors, callers, and partners, ensuring a welcoming and professional front-office experience. This is a full-time, on-site role based in New Delhi.

Key Responsibilities

• Greeting guests
• Managing incoming calls
• Directing inquiries to the appropriate team members
• Maintaining a clean and organized reception area
• Handling basic clerical tasks such as scheduling appointments
• Managing calendars
• Coordinating meeting rooms
• Assisting with mail and courier services
• Supporting internal teams with administrative tasks
• Providing clear information to visitors
• Representing the brand with courteous and efficient service

Qualifications

• Strong customer-facing skills, including Customer Service and Receptionist Duties
• Effective Phone Etiquette and Communication skills
• Solid Clerical Skills, such as scheduling, record-keeping, and basic office administration
• Ability to use common office software and tools (e.g., email, calendars, word processing, spreadsheets) confidently
• Organizational skills, attention to detail, and reliability
• Comfort working in a startup setting, with a proactive approach and willingness to learn and take initiative
• Prior experience in a receptionist, front desk, or administrative support role is preferred
• Minimum high school diploma; a degree or certification in business administration or related fields is an advantage