International Voice Process-Uppal
Sutherland
HyderabadFresher1h agovia Naukri
Walk-in drive · Sat 24 Oct · 11.00 AM - 3.00 PM
Sutherland-9th Floor, NSL-2, NSL Arena, Uppal Map
About the Role
Hiring Customer Support Executives for an International Voice Process.
Key Responsibilities
- Handle inbound and outbound calls from international customers.
- Understand customer queries and provide appropriate resolutions.
- Communicate professionally and confidently in English.
- Provide accurate information while following process guidelines.
- Handle customer concerns with patience and a positive attitude.
- Maintain quality and productivity standards.
- Follow company policies and process requirements.
- Accurately document customer interactions and maintain records.
- Work effectively as part of a customer service team.
Requirements & Tech Stack
- Candidates with freshers to 1 year of experience can apply.
- Good spoken English and communication skills.
- Good listening and comprehension abilities.
- Strong customer-service and interpersonal skills.
- Ability to handle customer queries professionally.
- Good problem-solving and decision-making skills.
- Comfortable working in rotational/night shifts.
- Willingness to work from the office.
- Candidates from BPO, Customer Service, and International Voice processes are welcome.
Benefits
- Rotational week offs & Rotational shifts
- Two-way cab transportation available within a 15 km radius for night shift
- Monthly self-transport allowance of up to 3,500
- Opportunities for professional development and career advancement
Interview Process
- Screening round
- Assessment Test
- Manager Interview
Walk-In Details:
Date: 24-Oct-26 (Saturday)
Interview Location: Sutherland-9th Floor, NSL-2, NSL Arena, Uppal
Work Location: Uppal