Quality Assurance Rater
TELUS Digital AI Data Solutions
About the Role
- Flexible, remote opportunity to evaluate search results and AI-generated content.
- Contribute to the development of high-quality AI systems.
Key Responsibilities
- Evaluate search results and AI-generated content for quality, relevance, accuracy, and usefulness.
- Conduct online research to verify information and support rating decisions.
- Apply rating guidelines consistently while maintaining quality standards.
- Document edge cases, guideline gaps, and task-related issues.
- Provide clear written feedback and rationale for ratings when required.
- Participate in training, calibration sessions, and ongoing quality reviews.
- Meet productivity expectations while maintaining high-quality work.
Requirements & Tech Stack
- Hindi and English language proficiency.
- Resident in India for the last 5 consecutive years.
- Familiarity with current and historical business, media, sports, news, social media, and cultural affairs.
- Strong analytical thinking, attention to detail, and research skills.
- Experience using web browsers, search engines, and online research tools.
- Daily access to a reliable broadband internet connection, smartphone, and personal computer.
- Demonstrated research capability through professional background OR strong track record of self-directed research and information verification.
- Ability to work independently and follow detailed guidelines consistently.
- High level of creativity and logical skills.
Qualifications
- Experience in quality assurance, content moderation, data annotation, research, journalism, editing, or information verification.
- Familiarity with AI technologies, search engines, and digital content ecosystems.
- Subject matter expertise in areas such as Popular Culture, Social Sciences, STEM, Medicine, Law, Finance, or Engineering.
- Additional language skills may be beneficial.