Healthcare Specialist

About the Role

The Healthcare Specialist at Easebuzz will support healthcare-related clients and use cases, ensuring that payment solutions align with industry-specific needs and regulatory considerations. This is a full-time, on-site role based in Noida.

Key Responsibilities

• Collaborate closely with product, sales, and customer success teams to understand healthcare workflows and recommend suitable platform features.
• Review and interpret healthcare requirements.
• Provide subject matter expertise on healthcare operations.
• Assist clients in integrating Easebuzz solutions into their financial and administrative systems.
• Participate in training sessions, documentation creation, and internal knowledge sharing to enhance the organization’s understanding of healthcare practices.
• Monitor and analyze client feedback.
• Help optimize processes and contribute to continuous improvement of healthcare-focused offerings.

Requirements & Tech Stack

• Strong healthcare domain knowledge, including experience in Medicine and Healthcare operations.
• Ability to interpret and apply healthcare requirements to financial and administrative workflows.
• Familiarity with healthcare regulations, compliance standards, and data privacy practices relevant to digital payments and financial operations.
• Ability to work cross-functionally with product, engineering, and business teams.
• Strong analytical skills and attention to detail.

Qualifications

• Background in emergency care or related fields; EMT or similar training is highly beneficial for understanding critical care processes and patient-centric operations.
• Demonstrated Communication skills, including the ability to explain complex healthcare and payment concepts clearly to both technical and non-technical stakeholders.
• Experience in Training healthcare or operations teams, including creating educational materials, conducting workshops, and supporting change management initiatives.
• Bachelor’s degree in Healthcare Administration, Nursing, Medicine, Public Health, Life Sciences, or a related field.
• Advanced certifications in healthcare management or health informatics are a plus.
• Prior experience in a healthcare, health-tech, or fintech organization is advantageous, especially in roles connecting clinical or operational workflows with technology solutions.