Contact Center Specialist
MGM Healthcare
Chennai, Tamil Nadu, IndiaFresher1h agovia LinkedIn
About the Role
MGM Healthcare is looking for customer-focused professionals to join our Contact Center team and deliver an exceptional, patient-centric service experience.
Key Responsibilities
- Handle inbound and outbound calls related to patient enquiries and appointments.
- Provide accurate information and assist patients with their queries.
- Coordinate with internal teams to ensure timely resolution of patient concerns.
- Maintain professional communication and high standards of customer service.
Requirements & Tech Stack
- Proficiency in English and Hindi or Telugu is mandatory.
- Strong communication and interpersonal skills.
- Experience in Contact Center / Call Center / Customer Support is preferred.
- Freshers with excellent communication skills may also apply.
Job Details
- Location: Chennai
- Shift: Day Shift
- Maximum CTC: ₹4 LPA
Contact Information
- Email: [email protected]
- Contact: Bhanu Cousik – 97109 06655