Workers' Compensation Case Manager

About the Role

RSH Legal is a Cedar Rapids law firm seeking a full-time, in-person Workers' Compensation Case Manager. This role involves supporting attorneys in a wide variety of cases and legal issues related to work injuries, including client medical benefits and disability compensation. The case manager will work primarily with the attorney managing the workers' compensation practice area, and may also handle cases involving personal injury claims against a third party.

Key Responsibilities

• Assisting with the screening of potential clients according to attorney-defined criteria.
• Working with clients to gather and organize key information and documents at various phases and turning points of the case from intake through trial.
• Serving as the main point of contact for clients navigating the workers' compensation process.
• Corresponding with third parties, including insurance companies, medical providers, government agencies, and expert witnesses, to request and receive key documents.
• Guiding cases through judicial timelines and processes by managing case deadlines and progress.
• Overseeing the flow of written document exchange with opposing legal counsel, including responding to requests and managing/organizing incoming information.
• Assisting with all aspects of scheduled court events and trial, including attending events when needed.
• Serving as a front-line resource for clients and the liaison between attorneys and clients throughout the duration of representation.
• Providing scheduling support for client meetings, depositions, mediations, court events, and other case- or client-related events.
• Maintaining organized digital case files.
• Generally supporting the workers' compensation practice area needs.

Requirements & Tech Stack

The firm uses a cloud-based case management system. Candidates should be proficient in or able to become proficient in:

• Microsoft Word, Excel, and Outlook (calendar and email)
• Adobe Acrobat Professional
• Cloud-based file management and data entry
• Electronic court filing systems
• Zoom and other videoconference platforms

Qualifications

• Strong interpersonal skills and the desire to work in a collaborative, team environment.
• A desire to provide compassionate support and guidance to clients.
• Excellent organizational and time management skills to manage a high volume of cases and clients.
• A proactive and thoughtful approach to problem-solving.
• Commitment to continuously learn, adapt, and embrace new challenges.
• Excellent technological skills.

Prior case manager or other legal experience is not required.

No specific degree or certificate is required.

What we offer

• Competitive salary commensurate with experience.
• Employer-paid health, dental and vision.
• Employer-paid retirement.
• Paid parking downtown.
• YMCA membership.
• A career where you are truly making a difference in the lives of people who need help.
• The opportunity to work with skilled and supportive colleagues.
• A first-class office environment committed to providing quality technology and resources.
• Practice management resources and training.
• Office hours are M-F, 8:30 am to 5:00 pm, with a 1-hour lunch. Additional time may be required, particularly when preparing for significant events such as trial, mediation, or deposition.