CUSTOMER SERVICE COUNTER
Von Maur
Eden Prairie, MNFresher1h agovia LinkedIn
About the Role
As a Customer Service Counter Associate, you keep the store connected as a reliable source for information and support. In this fast-paced department, you’ll have the opportunity to impact several areas of our store services.
Key Responsibilities
- Own the customer experience – greet people sincerely, be friendly and thank every customer
- Answer a multi-line telephone – assist customers or direct them to the appropriate area
- Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions
- Prepare, box, and wrap customer purchases and online orders for shipment
- Calculate service desk and store cash work - prepare bank deposits
- Maintain a clean and organized department
- Be available to work day, evening, and weekend shifts
Qualifications
- Ability to greet people sincerely, be friendly, and thank every customer
- Ability to answer a multi-line telephone
- Ability to provide customer charge account services
- Ability to prepare, box, and wrap customer purchases and online orders for shipment
- Ability to calculate service desk and store cash work
- Ability to prepare bank deposits
- Ability to maintain a clean and organized department
- Availability to work day, evening, and weekend shifts
Requirements & Tech Stack
- Multi-line telephone
- Cash handling
- Customer charge account services