Inside Sales

About the Role

PACE Supply Corp. is seeking a driven, energetic Inside Sales Specialist for its Oakland, CA branch. This role is key to shaping the success of the San Carlos Branch, working closely with the Outside Sales team to expand reach, strengthen customer relationships, and drive plumbing product sales.

Key Responsibilities

• Collaborate with sales and branch leadership to understand customer requirements and provide suitable product recommendations and solutions.
• Promptly prepare and submit accurate quotations and submittals, ensuring personalized attention to each customer's needs.
• Coordinate with the warehouse team for seamless order fulfillment and timely deliveries.
• Serve as a point of contact for sales inquiries, addressing and resolving customer concerns or questions.
• Maintain meticulous records of sales transactions, ensuring accurate documentation of products sold and associated administrative duties.
• Manage account activities, foster strong client relationships, and proactively identify opportunities to enhance customer satisfaction and retention.
• Increase plumbing product sales through collaboration with sales and branch leadership.
• Process purchases and transfers as needed, communicating with the purchaser.
• Contribute to the sales team and provide counter sales support.
• Integrate and train existing employees on plumbing-related products and standard operating procedures.

Requirements & Tech Stack

• High school diploma or equivalent credential required.
• Associate’s Degree (A.A.) from a two-year college or university and four or more years of related experience and/or training, or an equivalent combination of education and experience is preferred.
• Two years of Plumbing sales experience is preferred.
• Prior experience in Sales or Customer Service Industry with an ability to negotiate and understanding of marketing skills.
• Knowledge of Customer Relationship Management Tools.
• Ability to thrive in a fast-paced, result-driven environment by meeting and exceeding goals and targets.
• Excellent Negotiation Skills.
• Ability to multitask and prioritize in a fast-paced environment.
• Detail-oriented and organized with strong time management skills.
• Team player with the ability to work independently when needed.
• Proficient in using Microsoft Office suite (Word, Excel, Outlook).
• Willingness to learn and adapt to changing customer needs and industry dynamics.
• Ability to work as part of a team and autonomously.
• Highly competitive Sales Skills with a desire to contribute to a winning team/organization.

Work Environment

• Physical Requirements: Frequently required to stand, walk, reach with hands and arms, and talk or hear. Prolonged periods of standing or sitting at a desk and working on a computer. Specific vision abilities include distance vision, peripheral vision, and depth perception.
• Environmental Conditions: Frequently exposed to moving mechanical parts and outside weather conditions. Occasionally exposed to high, precarious places and vibration. Moderate noise level.

Qualifications

• An equivalent combination of education and relevant experience may be considered.

Pre-Employment Requirements

• Background Check
• Physical Examination
• Drug Test