Technical Sales and Field Service Engineer

About the Role

Seeking a driven and motivated engineer to join our sales team, focusing on growing business with existing customers and developing new business. This position involves applications engineering, sales support, and field service work. Sales Engineers should be comfortable working in a result-driven, fast-paced environment. The position includes extensive formalized training under a mentor to develop skills and understanding of CaptiveAire products, go-to-market strategies, application engineering processes, business development, and sales strategies.

Key Responsibilities

• Outside sales meetings and calls to build relationships with existing and new customers.
• Application engineering to apply products using sound engineering principles.
• Project management of installations in progress, managing schedules/plans to ensure equipment is on-site when needed.
• Service and technical support of existing equipment.
• Supporting end users to maintain high levels of customer service, from assisting contractors with wiring to remote troubleshooting.
• Working on bids, visiting job sites, and developing the territory through presentations, new customer visits, or expanding contacts.
• Provide integrated application engineering and design support for ventilation applications, focusing on sustainable products and technologies.
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Daily tasks include inside sales support, application engineering, and outside sales.
• Responsibilities may include presentations, quotes, submittals, technical product support, job site visits, and hands-on troubleshooting.
• Educate and promote CaptiveAire products through conference calls, meetings, presentations, and product demos.
• Research and develop new business opportunities with new and existing users.
• Provide top-notch customer service and go above and beyond for customers.
• Maintain quick turnaround times.
• Continuously evaluate and improve processes and the customer experience.

Requirements & Tech Stack

• 0-5 years experience.
• 4-year technical degree in a mechanical, electrical, construction, or science-oriented curriculum preferred.
• Excellent computer, organizational, and communication/presentation skills.
• Problem-solving with a passion for continuous learning.
• Strong desire to interface with the customer.
• Embrace new technologies and business savvy.
• Passion for work with an aggressive nature to succeed.
• Willing to travel for various training opportunities.
• If not already completed, expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment.
• MUST BE A “GO GETTER”!

Qualifications

• The position involves applications engineering, sales support and field service work.
• Comfortable working in a result-driven, fast-paced environment.
• Willingness to learn about CaptiveAire products, go-to-market strategies, application engineering processes, business development, and sales strategies.
• Ability to mold and shape business for success and add value to the market.

Benefits

• Medical, dental, and vision insurance.
• Disability & life insurance (based on medical insurance election).
• 401k with employer match.
• Paid holidays.
• Paid time off (PTO) based on tenure.
• Flexible spending account (FSA).
• Tuition reimbursement, including for Professional Engineering (PE) License.
• Relocation assistance.

Salary

• $70k-$100k base, negotiable dependent on experience.
• Additional monthly bonus based on productivity and profits.