Inside Account Manager

About the Role

TW Metals, LLC is a leading global distributor of Specialty Metals. This family-owned company embraces opportunity and growth for its employees.

Key Responsibilities

• Manages sales activities of assigned accounts.
• Engages in a high level of customer service by:
• Delivering quotation responses.
• Handling customer discrepancies.
• Receiving and maintaining customer orders.
• Ensuring complete customer satisfaction.
• Develops and sustains effective supplier and customer relationships to assure a competitive position in the marketplace.
• Works closely with the Territory Manager to maintain lists of prospects and potentially new accounts to grow new business and achieve established budget targets.
• Maximizes productivity by effectively planning, organizing, and managing workload.
• Reviews market analyses to determine customer needs, volume potential, price schedules, and discount rates.
• Communicates with Territory Manager to assist in developing sales campaigns to accommodate goals of assigned customers.

Qualifications

• Undergraduate degree in any specialty is preferred.
• No metal industry or sales experience necessary; full training will be provided.
• Possess effective communication skills, which include verbal and written.
• Must have experience with Microsoft Office, particularly Excel and Word.
• Willingness to learn proprietary program known as Metalware.
• Displays effective use of time management skills.
• Knowledge of basic math skills is essential.