Technical Inside Sales Engineer

About the Role

Seeking a driven and motivated engineer to join our sales team, focusing on growing business with existing customers and developing new business. This position involves applications engineering and inside sales support in a result-driven, fast-paced environment. Extensive formalized training and mentorship will be provided to develop skills in CaptiveAire products, go-to-market strategies, application engineering processes, business development, and sales strategies.

Key Responsibilities

• Build relationships with existing and new customers.
• Perform application engineering to apply products using sound engineering principles.
• Manage projects for installations in progress, ensuring timely equipment delivery and customer satisfaction.
• Provide service and technical support for existing equipment.
• Support end users to maintain high levels of customer service, assisting with wiring and remote troubleshooting.
• Provide integrated application engineering and design support for ventilation applications, aiming for sustainable products and the latest technologies.
• Work directly with Engineers, Contractors, End Users, and Food Service Dealers.
• Conduct daily inside sales support and application engineering tasks.
• Perform responsibilities that may include presentations, quotes, submittals, and technical product support.
• Educate and promote CaptiveAire products through conference calls, meetings, presentations, and product demos.
• Research and develop new business opportunities with new and existing users.
• Deliver top-notch customer service and go above and beyond for customers.
• Prioritize quick turnaround times.
• Continuously evaluate and improve processes and the customer experience.

Requirements & Tech Stack

• 0-5 years experience.
• 4-year technical degree in a mechanical, electrical, construction, or science-oriented curriculum preferred.
• Excellent computer, organizational, and communication/presentation skills.
• Problem-solving with a passion for continuous learning.
• Strong desire to interface with the customer.
• Embrace new technologies and possess business savvy.
• Passion for work with an aggressive nature to succeed.
• Willingness to travel for various training opportunities.
• Expectation of FE Exam completion in area of study for engineering graduates within 6 months of employment if not already completed.
• Must be a "go getter".

Additional Information

• Position involves extensive formalized training plus work under a mentor.
• If not already completed, expectation of FE Exam completion within 6 months of employment.

Benefits

• Medical, dental, and vision insurance.
• Disability & life insurance (based upon election of medical insurance).
• 401k with employer match.
• Paid holidays.
• Paid time off (PTO) based upon tenure.
• Flexible spending account (FSA).
• Tuition reimbursement, including for Professional Engineering (PE) License.
• Relocation assistance.

Salary

• $65-$90K base, negotiable dependent on experience.
• Additional monthly bonus based on productivity and profits.